No — not now, not ever. The DH013 AI Robot Smart Care Camera is a one-off purchase. There are no monthly fees, no annual subscriptions, and no hidden cloud charges — not after 30 days, not after a year, not ever.

Unlike Ring, Google Nest, or subscription-based competitors that charge up to £100/year just to access your own recordings, the DH013 stores all footage locally on your own memory card (up to 128GB, not included). Your recordings belong to you. No one else can access them. No footage is ever deleted by a server you don't control.

Your order includes everything you need to get started: the DH013 AI Robot Smart Care Camera, a USB Type-C charging cable, a Quick Start Guide, a 1-Year UK Warranty, and 1-Year UK After-Sales Support.

The only optional addition is a memory card (up to 128GB, not included) if you wish to record footage locally. The camera works perfectly for live viewing and alerts without one. We recommend a Class 10 MicroSD card for best performance.

This is exactly what the DH013 AI Robot Smart Care Camera was designed for — and it's a balance many families struggle to find.

You can open the app anytime to see a live HD view of their home. If you're ever worried, you can speak to them immediately through two-way audio — without them needing to answer a phone, press a button, or do anything at all.

From your parent's perspective, the camera simply sits quietly in a corner. There's nothing they need to learn, nothing to operate. You manage everything from your own phone, while they continue their normal routine undisturbed.

For thousands of UK families, the DH013 has replaced the anxiety of daily phone calls with the quiet confidence of knowing. Not surveillance — just care.

She doesn't need to. That's the point.

You can set the DH013 AI Robot Smart Care Camera up completely before placing it in her home — a simple QR code scan takes less than 5 minutes. Once it's running, your mum doesn't need to touch it, look at it, or even know how it works.

Everything is managed through your phone, your app, your settings. She simply lives her life. You simply have peace of mind. It's designed to be invisible to the person being cared for, and effortless for the family member doing the caring.

Yes. If any movement is detected, you'll receive an instant push notification on your phone — day or night.

The camera's infrared night vision ensures it can detect and record in complete darkness, so you're never left unaware during the hours when worry is often at its worst.

You can also set sensitivity levels and privacy zones within the app to avoid unnecessary alerts — so you're informed when it matters, not overwhelmed with notifications.

The biggest difference is simple: the DH013 AI Robot Smart Care Camera never charges you again after purchase. No subscription, no cloud storage fees, no footage held behind a paywall. Here's how it stacks up against the most popular alternatives in the UK:

For UK families wanting a no-contract, privacy-first home monitoring camera — especially for elderly care or pet monitoring — the DH013 AI Robot Smart Care Camera offers a compelling combination of features that subscription-based competitors simply don't match at the same price point.

That guilt is something almost every pet owner knows. The DH013 AI Robot Smart Care Camera won't replace your presence — but it genuinely closes the gap.

You can check in with a live 1440P video view anytime during the day. If your dog looks unsettled, you can speak to them directly through the app — your voice alone is often enough to comfort them.

You can also control the built-in laser remotely for interactive play sessions during your lunch break. And if anything unusual happens, an instant motion alert means you'll know immediately — not hours later.

The moment your child walks through the door, the DH013's motion detection will send an instant notification to your phone — so you know they're home before they've even put their bag down.

You can then check the live view to see they're settled, or use two-way audio to say hello directly through the camera — no phone calls required, no delay.

Up to five family members can access the camera simultaneously, so both parents can check in at the same time, from wherever they are.

Setup takes less than 5 minutes using a simple QR code scan in the app — no technical knowledge needed.

The DH013 AI Robot Smart Care Camera connects to standard 2.4GHz home Wi-Fi, which is available in virtually every UK household. Please note it does not support 5GHz networks — if your router broadcasts both bands, simply connect to the 2.4GHz one during setup.

If you're setting it up for an elderly parent, you can complete the entire setup beforehand at your own home, then simply plug it in at theirs. They won't need to do a thing.

Your footage never leaves your home.

Unlike cloud-based cameras that upload your recordings to external servers — where they can be breached, subpoenaed, or deleted — the DH013 AI Robot Smart Care Camera stores everything locally on your own memory card. No third party has access. No company holds your data.

Within the app, you can also create up to four privacy zones — masking windows, neighbouring areas, or any space you'd rather not capture. Only the people you invite can view the live feed, with access controlled entirely through your account.

The DH013 AI Robot Smart Care Camera records in 2560 × 1440 resolution (1440P / 2K) — that's 78% more pixels than a standard 1080P camera, meaning faces, details and text are noticeably clearer in both live view and recorded footage.

At night, the camera switches automatically between two modes: full-colour night vision in low-light environments (such as a dimly lit hallway), and infrared night vision in complete darkness. You'll always have a clear picture — whatever the hour.

All UK orders are dispatched locally via Royal Mail, with most customers receiving their camera within 24–48 hours of ordering. You'll receive tracking details by email once your parcel has been dispatched.

We also ship across Europe via Royal Mail International Tracked, with full tracking available from dispatch to delivery. Duties and taxes are paid in advance (DDP — Delivered Duty Paid), so there are absolutely no surprise customs charges or additional fees when your order arrives — the price you pay at checkout is the final amount. Most European orders arrive within 5–7 business days.

If your DH013 AI Robot Smart Care Camera develops any fault within 12 months, we'll arrange a replacement quickly and without hassle — no lengthy forms, no waiting weeks for a decision.

Simply contact our UK-based support team by email or WhatsApp. We'll guide you through the process, arrange a Royal Mail return label if needed, and dispatch your replacement as quickly as possible. You'll always speak with a real person on our team — not an automated system or an overseas call centre.